Calling campaigns—launch in minutes
Call Text 360
Start a calling campaign in minutes. When someone answers, play your message and hang up, or let them press 1 to reach your call center. When a mailbox answers, leave a voicemail. Send a text and email after each call, and keep every reply in a shared inbox that syncs to HubSpot, Salesforce, GoHighLevel, Follow Up Boss, and Zapier.
Built for real conversations—not robocalls
Call Text 360 is designed for real customer conversations: teams reaching people who have already engaged with their business—inquiries, support follow-ups, renewals, and ongoing service. We focus on carrier-friendly patterns, clear call history, and quality touchpoints over raw volume.
Your use should follow carrier requirements and the laws that apply to you. The full detail lives in our Terms & Conditions.
Industry case studies
Quick reads on how teams keep customer threads moving—real estate, field services, insurance. Open in the browser or download a short summary.
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Real Estate
Open houses, web inquiries, and repeat clients—keep every thread moving when agents are in the field.
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Tree Removal
People who texted or called first—confirm details, schedule estimates, and continue the thread while crews are on site.
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Insurance
Quotes, renewals, and policy questions in one conversational thread—with history for every touch.
What the platform ships today
Highlights from the current product—so you know what is real in the app, not roadmap vapor.
- Play a message or press 1 — On outbound and inbound calls, play your message and hang up, or let the caller press 1 to connect to your call center number.
- Voicemail drop — A voicemail is left whenever a mailbox answers. Generate it with AI in the Laura voice, or upload or record your own.
- Text and email after calls — Send a text from the same SIM that placed the call and a campaign email after each call.
- Keyword auto-replies — When someone texts or emails back, reply automatically by keyword or not at all. Every reply lands in the inbox with tags.
- CRM event push & sync — Push calls, voicemails left, press 1 transfers, and texts and emails sent or received to HubSpot, Salesforce, Zapier, GoHighLevel, Follow Up Boss, and more—systems of record stay aligned.
- Contact sync & diagnostics — Sync contacts from CRMs and systems of record via secured webhooks, run pull/push jobs, verify credentials, and audit from the integration activity log.
- Inbox + mobile parity — Shared threads, test calls, call recordings where enabled, plus native iOS and Android apps.
- White-label-ready experience — Your logo, colors, and domain so agencies and multi-location brands present one cohesive product.
- Need more? — Need an AI agent that talks with callers, AI replies, voice choice or automated follow-ups? These are available in Call Text 360 Beta at beta.ezpzbusiness.com.
Platform capabilities
Operational tools for routing, messaging, voice, and reporting—everything your team touches day to day.
- Delivery & governance — Roles, send caps, and message history give operators clear control; account expectations are described in our Terms.
- SMS workspace — One place for one-to-one replies and scheduled customer messages with reusable templates—no more juggling personal devices.
- Keyword auto-replies — Send an automatic reply when a customer texts or emails a keyword, or turn auto-replies off. Replies land in the inbox with tags.
- Laura voice messages — AI-generated call and voicemail messages in the Laura voice, or upload or record your own audio.
- Shared team inbox — Every customer thread in one queue so coverage changes without duplicate or conflicting answers.
- Daily call limit — Set how many calls a campaign places per day; call pacing is handled automatically.
- CRM integrations — Keep HubSpot, Salesforce, GoHighLevel, Follow Up Boss, and other systems aligned with the calls and messages happening in Call Text 360.
- Press 1 to your call center — Callers press 1 to connect to your call center number while they are still on the line.
- Rich customer messages — Send policies, booking links, and longer updates customers can act on in one tap.
- CRM & contact synchronization — Ingest contacts from CRM exports, webhooks, and line-of-business tools so records stay consistent across channels.
- Operational reporting — Sends, replies, and daily rollups without spelunking raw logs.
- Native mobile apps — iOS and Android parity for teams in the field.
- Organizations & partners — Roles, separate branded spaces, and controlled access for franchises and agencies.
- In-product support — Guided help so staff are not hunting PDFs while a customer waits.
- In-app AI assistant — Documentation search and navigation helpers with explicit limits on automatic configuration changes.
- Reliability at volume — Architecture built for steady throughput when customer traffic spikes.
- White-label & custom domains — Your logo, colors, and hostname so the experience feels native to your brand.
One infrastructure layer for customer conversations
When SMS, voice callbacks, and lightweight reporting share the same threads, sales and support stop reconciling disconnected tools—and customers get faster, more consistent answers.
Integrations
Connect the CRM and automation stack your company already runs—sync contacts, webhooks, and workflows with managed credentials in one place.
Never miss a customer on the move
Used by teams to manage customer communication at scale—from the parking lot, shop floor, or road—with the same threads and tracking you have at your desk.
- Native iOS & Android apps included
- Responsive web experience on any device
- Reply from the app with full thread history
- FAQs & quick responses for faster handle times
- Daily summaries to keep leadership informed
- In-app AI assistant with docs search when your workspace enables it
Call Text 360
Industry case studies
Illustrative examples—read on the web or download a text summary.
Built for customer conversations—carrier and legal expectations for your account are in our Terms.
Everything included
- ✓ Delivery & governance — caps, roles, and history; expectations in Terms
- ✓ SMS workspace — one place for replies, scheduled customer messages, and templates
- ✓ Auto-replies — keyword replies for texts and emails, or no auto-reply
- ✓ Laura voice messages — AI-generated call and voicemail messages, or upload or record your own
- ✓ Shared team inbox — clear threads so anyone on duty can answer without crossed wires
- ✓ Voicemail drop — a voicemail is left every time a mailbox answers
- ✓ CRM integrations — context stays in the tools your team already uses
- ✓ Press 1 to your call center — callers connect to your call center number on outbound and inbound calls
- ✓ Rich customer messages — booking pages, menus, policies in one tap
- ✓ CRM & contact sync — CRM exports, webhooks, and line-of-business tools you already trust
- ✓ Operational reporting — sends, replies, and daily summaries without raw-log spelunking
- ✓ iPhone & Android apps — same history as the web from the field
- ✓ Organizations & partners — admins, partners, and branded spaces with controlled access
- ✓ Help when you’re stuck — built-in support paths so customers are not left waiting
- ✓ In-app AI assistant — docs search, navigation client tools, and honest limits on auto-changes
- ✓ Reliability at volume — steady throughput when customer traffic spikes
- ✓ White-label & custom domains — logo, colors, and your web address
- ✓ Need more? — Need an AI agent that talks with callers, AI replies, voice choice or automated follow-ups? These are available in Call Text 360 Beta at beta.ezpzbusiness.com.
Integrations
Connect HubSpot, Salesforce, Zapier, GoHighLevel, Follow Up Boss, and more—sync existing customer records and automations from the tools your team already trusts.
Mobile-first
- ✓ Native iOS & Android apps included
- ✓ Responsive web on any device
- ✓ Reply from the app with full thread history
- ✓ FAQs & quick responses for faster handle times
- ✓ Daily summaries for leadership
- ✓ Same customer threads, inbox, and CRM context in your pocket
- ✓ In-app AI assistant with docs search when enabled for your workspace